"Perfect room for our family of four right in the middle of the city and everything. Staff was extremely friendly, helpful, and accommodating when our train was canceled at the last minute. Only complaint was they bedding was too warm for the season."

"Generally would be a solid hotel, but in the summer months in a heat wave in London, it's really tough to give a good review when the 5th floor rooms are hotter than outside and the air conditioning barely works."