"Upon arrival we were given a room beside the elevator and main door to the floor. The room smelled and the door from the elevator area would bang every time someone came through. We asked for another room and the less than pleasant staff member did give us a new room which we were appreciative of until we walked in. The overpowering smell of chemical cleaner was intense. The window which could not be opened was of no use. After 5 minutes our eyes were burning, my husband who has no sense of...

"Staff helpful, room well used and a couple of lights out in the bathroom, but blackout curtains worked and the bed was reasonably comfortable, so a good night’s sleep was had for fifty quid."