2/10
Disappointing stay – Misleading listing and unhelpful management
Review: I booked this property specifically for its advertised access to pools, hot tubs, and a lazy river, which were all unavailable upon arrival. This was extremely frustrating, as those amenities were the main reason for choosing this location. The room also had issues: the safe was locked and unusable, and the TV only had one working channel. When I contacted the front desk, I was told they couldn’t assist because the unit was privately owned—something I wasn’t made aware of during the booking process. I reached out to Expedia and was initially offered a refund and alternative accommodations. However, the refund has since been disputed, and I’ve been left without resolution. Overall, this stay was not as described and I would not recommend this property
Mariah
أقام 4 ليالٍ في شهر مارس عام 2025