"Had 3 adults 2 kids in a 2 room queen suit. With a queen pull out bed too. The pull out bed was completly broken to pieces with crumbs and do Ritz crackers falling out. So unusable. Which we needed it, and only got that room because it "slept 6" 🙄 so instead my sitter slept on the couch which you would sink into without using pillows in the Crack. Crumbs all over the floor, they never came to take out the garbage or give us new towels. The restaurant connected to it was closed for the...

"My overall impression was just “meh”. There was no one monitoring the front desk. Finally saw a tiny sign that said to call 0 for help. So I did from the landline on the desk. After ringing for quite a while a man came from the back dressed like a mechanic. He had on a company shirt, but didn’t look professional and didn’t act particularly professional. No greeting. Hardly any engagement. The whole hotel desperately needs to be updated. The dishwasher was running loudly when we got to our room...