Search Houseboats in Lake Helen

"We loved the room; it was ocean view and had a nice balcony on the 4th floor. It took me about 4 coffee pods to figure out how to work the coffee maker; I asked the front desk and they said 'it's just like a Keurig' .... which I do not own. Coffee is very important to me! I suggest having a postcard with instructions for use on the in room coffee maker. The toilet was very loose from the floor and sounded like it would take off every time we used it. We took the $15 credit for foregoing housekeeping thinking this would be applied to our parking and/or resort fees but were told 'you have to purchase something within the facility' which was a little disappointing. I checked out the restaurant menu; but I am gluten free and cannot eat pork or chocolate and options were VERY limited and price was VERY expensive. Free breakfast would be very nice! Parking is VERY expensive and we had to park across the street. Please make this more affordable! We would go back because we loved the beach and the oceanview room!"

"This was a great place to stay. The staff at the front desk were very friendly. The maid did not make our beds one morning and just piled the towels on the counter. That was not a big deal, but still. Need more help maybe? I did see one bug in the bathroom. If I saw another one, I would have called. The room itself was good. The bathroom needed to be updated. Kind of run down. The access to the beach was great. Overall we would possibly stay there again. Price was decent. "

"Liked"

"Excellent hotel in front of an amazing view. We loved it."

"Great hotel. Clean fun great staff"

"Room was clean and spacious.. but the best part for me was checking in .. the front desk clerk was helpful informative and knowledgeable and a genuine friendly person who made me truly feel welcomed. I would stay here again simply to experience the best customer service experience I’ve had in a long time!"

"I was impressed with the hotel and will use it again. "

"Love it"

"Max Beach Resort was pretty nice. Very nice staff and very very clean. Everyone was friendly and willing to help with anything you needed. Also loved the underground parking. Will be coming back thanks again Max Beach Resort. "