Find all hotels by Independent in Lagoon City

"Staff was very nice, property was nice. Proximity to things was great."

"water pressure in room 412 was very weak/low"

"Not the greatest "

"Yes "

"Everything was good"

"👍"

"VERY DISAPPOINTED we booked this cottage for a family weekend after my Dads 3rd round of chemo for him to relax.We arrived to find the property VERY dirty. The hot tub was filthy. WE cleaned it only to find that it did not work - barely got warm and no bubbles. This was the largest letdown as it was for my Dad specifically and the reason we chose this property.The kitchen needed 45m of cleaning before it was suitable for food (fridge filled with brown slime). The BBQ required 20m of scraping/cleaning and the dishwasher did not work at all. The entire house needed a good dust and vacuum/mop.The fire pit was filled with trash and reno materials, and had to be cleaned out before we could use it.We did reach out the the host who claimed to have sent a company to clean. They offered a 150 refund (less than 8% of the booking cost) and assured us that someone would come to fix the hot tub. No service person ever came and we recieved no more communication from the host.The house has a wonderful view and good space inside but it is not taken care of. It is hotel pricing for frat house accomdations"

"Very nice staff and breakfast was great!!"

"Clean rooms checking was great have stayed their several times and haven't been disappointed."