"Hotel was unique especially services received from Roland and and the ladies working at the front desk of the hotel was exceptional I promise to recommend this hotel to all my friends, family and Colleagues "

"Wonderful service, staff and facility! Convenient to airport and professional shuttle service. Highly recommend to stay here!"

"Cockroaches. I stayed there two nights, killed about 10 of the little bast**** I complained, they said they would spray, they didn't. Front desk service was, poor, unprofessional, half the time there was no one at the front desk. They encouraged me to never book using Hotels.com again, they wanted cash. Swimming pool was so cloudy I never entered the water. I will never stay here again. Oh and breakfast was two eggs and two fried hot dogs. "

"This hotel was very nice, I traveled here from the USA to visit a close friend. The hotel driver Kweku picked me up at the airport late at night, despite my flight being delayed. He was very friendly. There is a staff member positioned at the front gate to ensure your safety and that no unwanted vehicles enter. The girls at the front desk were very welcoming and checked on me several times throughout my stay to make sure I was happy with my room. I got the junior suite which was simple but nice....

"Very friendly and helpful staff. "

"good customer service!"

"The old concept of offering genuine “service with a smile” is a rare thing these days but is alive and well in the Coconut Grove Regency Hotel in Accra. From first contact, the standard of customer service was exceptional. A 2-hour flight delay late made us worry that the free hotel transport would be long gone but as we exited Accra’s brand spanking new Terminal 3, it was great to see our name on a board held by the Regency’s friendly and approachable driver. Check-in was smooth and...

"great trip , and excellent service and interpersonal interaction "