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"Lovely stay, everything was great. Only one thing I'd recommend and that is changing the location of the trash can outside (which is right by the entrance of the hotel) as it's quite smelly, especially during these hot days we're having! Merci beaucoup."

"Hotel tout neuf de 3 jours. Impeccable partout, Très propre, très confortable, très bon déjeuner, Magnifique vue sur les Alpes"

"Très bon accueil chaleureux. Excellente table. Tranquillité."

"La chambre était parfaite et le personnel très aimable."

"Tout était super à part le lit un peu petit et matelas un peu fin"

"Access to ice cubes would be nice when so hot. Also, a box of tissues. Just a suggestion. TY"

"The location was absolutely breathtaking right on the lake. Everything was within walking distance great food great drinks great shopping. It was truly amazing. The staff was super helpful and friendly parking right up front or in the garage below. Highly recommend this hotel."

"Ideal location. Clean hotel well appointed with very friendly staff. Entry- exit protocol for early departures needs some sorting out (when taxi arrived the front doors were locked with no personnel immediately around to facilitate leaving) but we had a fanatastic stay. Great breakfast."

"Clean, nicely renovated, comfy bed, spacious room, nice staff. Only one thing: when there is a heatwave, it would be necessary to have access to ice-cubes -- truly it would not be a luxury at all. I would be ok having to pay a fair price for that, because being able to drink cold water is a health matter."

"We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance. A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open...

"Hat alles gepasst. Zimmer für 2 Erwachsene und 2 Kinder war gross genug und bot viel Platz."

"We had a comfortable stay, location was great"

"Hôtel très facile d’acces à la sortie de l autoroute mais dans une zone calme. A seulement quelques minutes en voiture du centre de Neuchatel"

"We stayed in the Rhubarb room and lived the complete kitchen with a huge wet bar! Also having a coffee table and comfortable chairs/sofa was nice. Plenty of beds (5) for most families. The check in process was slightly confusing. Read the email carefully. The entry door was tough to find but it is right by the Restaurant du Banneret. The location was perfect, right by the Chateau. This neighborhood is walkable although on a hillside, with lots of cute shops and restaurants. Overall, highly...