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"Lack of support from the staff. Being guests of the hotel we were more ignored than lunch goers. We won’t come back"

"Excellent repas, préparé par la propriétaire"

"La chambre était parfaite et le personnel très aimable."

"I liked the airco, quiet room with comfortable bed, and easy access by train and bus. Unfortunately no gästekarte for public transport included. With airco off the air in the room becomes too dry"

"Personnel accueillant, souriant et sympathique. Hôtel eco-responble, propre et spacieux."

"Gérant très sympa. Chambres propres, Je recommande "

"It was very quiet, chilling place : great breakfast. "

"Great view, room is very spacious. The rooftop is really good - suggest booking."

"Pas insonorisé "

"Zimmer und Bad sehr sauber. Den glatten Boden kann man gut reinigen im Gegensatz zu Teppichen Rezeption sehr freundlich haben uns sogar bis zur Dependance begleitet"

"We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance. A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open...

"Pulizia ineccepibile e buon ristorante"

"Værelse slidt og gammelt. Senge fine "

"Zimmer"

"We stayed in the Rhubarb room and lived the complete kitchen with a huge wet bar! Also having a coffee table and comfortable chairs/sofa was nice. Plenty of beds (5) for most families. The check in process was slightly confusing. Read the email carefully. The entry door was tough to find but it is right by the Restaurant du Banneret. The location was perfect, right by the Chateau. This neighborhood is walkable although on a hillside, with lots of cute shops and restaurants. Overall, highly...