Hotel de l'Ecluse

Property class: 3

Choose dates to view prices

A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hotel de l'Ecluse. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Room service
The current price is SAR 667
SAR 730 total
includes taxes & fees
1 Nov - 2 Nov

Room options

View all photos for Classic Double Room Single Use, 1 Queen Bed

A room with a TV on a wooden stand, a yellow upholstered chair, and a window with a view.

Classic Double Room Single Use, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

A double bed with a grey headboard and two bedside lamps. There is a telephone on the nightstand.

Double Room

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Vieille Ville (Old Town), a neighborhood in Neuchatel, Hotel de l'Ecluse is near a train station and near a boardwalk/promenade. Château d’Auvernier and Domaine de Chambleau are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chasseral Nature Park and Doubs Nature Park. Place Pury and Botantical Garden are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Neuchatel travel guide
Map
Rue De l'Ecluse 24, Neuchatel, NE, 2000

What's nearby

  • A historic town with a prominent castle overlooking a river.
    Chateau de Neuchâtel
    3 min walk - 0.3 km
  • A modern bridge over calm water under a cloudy sky.
    Lac de Neuchatel
    5 min walk - 0.4 km
  • Theatre du Passage
    5 min walk - 0.4 km
  • Place Pury
    6 min walk - 0.6 km
  • Casino Neuchatel
    11 min walk - 1.0 km

Getting around

  • Neuchâtel Station
    12 min walk
  • Geneva International Airport (GVA)
    85 min drive

Restaurants

  • La Turquoise Snack Bar
    4 min walk
  • Café du Cerf
    4 min walk
  • Walder - Confiseree Chocolaterie
    4 min walk
  • Crêperie du Château
    4 min walk
  • Brasserie du Cardinal
    3 min walk

About this property

Hotel de l'Ecluse

  • Hotel located in Vieille Ville (Old Town)
  • At Hotel de l'Ecluse, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), an elevator, and a front-desk safe
    • Smoke-free premises, luggage storage, and secured bicycle storage
    • Multilingual staff, laundry services, and tour/ticket assistance
  • Room features
  • All guestrooms are individually decorated, and feature comforts such as premium bedding, as well as thoughtful touches like free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, heating, and daily housekeeping

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  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
8.2 out of 10, Very good, 431 reviews
The price is SAR 469
SAR 525 total
includes taxes & fees
23 Nov - 24 Nov
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Frequently asked questions

Is Hotel de l'Ecluse pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel de l'Ecluse?

As of 23 Shawwal 2026, prices found for a 1-night stay for 2 adults at Hotel de l'Ecluse on 1 Dhuʻl-Qiʻdah 2026 start from SAR 667, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel de l'Ecluse?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel de l'Ecluse?

Check-out is at 11:00 AM.

Where is Hotel de l'Ecluse located?

Located in Vieille Ville (Old Town), this hotel is within a 5-minute walk of Prison Tower, Galerie Quint-Essences, and Place des Halles. Chateau de Neuchâtel and Place Pury are also within 10 minutes. Neuchâtel Station is 12 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel de l'Ecluse Reviews

8.6

Excellent

9.4

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 124 reviews
Rating 8 - Good. 54 out of 124 reviews
Rating 6 - Okay. 11 out of 124 reviews
Rating 4 - Poor. 3 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel and room were spotless. Had everything you needed in a great location. Staff were lovely and very accommodating. Would recommend and stay here again.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean. Friendly staff
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance. A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open the window to cool it down while sleeping, but there was noticeable traffic noise from outside. Overall, we still had a pleasant stay and appreciated the convenience of the location.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel was very clean and the staff was very kind. The location is not far from both the train station and the downtown (almost middle of the slope between the station and the downtown). The breakfast was not gorgeous but sufficiently good for me. Only the problem was no AC. The room was quite hot during my stay.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Staff & service
The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.
Stayed 6 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel moyen

Hôtel très moyen
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風の通りよい部屋でした
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities
Cosy hôtel, bien situé au centre, près parking bon prix, bon rapport Q/P
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauber und praktisch eingerichtet.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, gerämiges Zimmer. Sehr ruhig.
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neuchâtel bei Regen

Das äusserst zentral gelegene Hotel ist eine kleine Perle in dieser Stadt mit durchaus romantischem Flair. Unser Zimmer war extrem ruhig zum Innenhof gelegen, praktisch eingerichtet und funktional. Die Bedienung war aufmerksam und sehr freundlich. Wir kommen gerne wieder!
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Gutes Hotel für Kurzaufenthalt

Insgesamt gute Übernachtungsmöglichkeit für eine Nacht, Hotel bzw. Zimmer etwas in die Jahre gekommen. Grösstenteils sauber. Altstadt gut erreichbar in wenigen Fussminuten. Leider kein Parkplatz und keine Vergünstigung (mind. CHF 25.00 pro 24h in umliegenden Parkhäusern!)
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I have booked this hotel because it said that I would have a mini kitchen. Upon check-in, I did not find any, so I asked the receptionist and she said "oh but we are fully booked and I cannot change." It was a disappointment. The room was very small as well.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N. Weisskopf

Super Zentrale Lage.
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon choix pour dormir à Neuchâtel

L'hôtel n'est pas facile à trouver et je n'ai pas trouvé où me garer ailleurs qu'au parking du centre commercial à proximité. Mais il est bien situé, refait à neuf et d'un tarif raisonnable.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent emplacement

Personnel accueillant et serviable. Chambre propre et confortable. Possibilité de manger sur place (très bon). Au centre ville.
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour affaire

Je recommande
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt im Hotel war sehr angenehm.
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wunderbar
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres agreable et propre, bien situé . Les chambres sont calmes et spacieuses.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

Top!
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le seul bémol wifi trop lent
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel an guter Lage gerne wieder
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & clean room with a kitchen. Friendly staff

Really nice Hotel with a nice room with a small kitchen. The view from the room was nice and the person in the reception was friendly and helpful.
Stayed 3 nights in Jun 2020