Find all hotels by Independent in Kotugoda

"Room was clean and good size espically that we had an infant with us. Most staff were great and helpful. The only issue was when I booked the room the images of the room had a balcony, but the room we got didn’t have a balcony. We had to upgrade our room to get a balcony."

"Very well appointed hotel, comfortable rooms, good health facilities and spa, really nice breakfast, but the nicest thing was the staff... friendly, helpful, polite and engaging "

"Great service, hotel staff are always there to assist you."

"Good"

"Breakfast was not good and staff was not trained well. Also guests need to learn table manners !!!"

"Dated rooms but overall happy with what was given. Responsive staff!!"

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They are truly some of the best staff in the world.😍😍"

"Outstanding "

"The hotel is nice but for a hilton could be better. We stayed here at the start and end of our holiday . It was a nice place to start but on our return we had a very smelly room which stank of stale smoke even though it was a non smoking room. We asked it to be fixed which it was not. The reception stuff were not as friendly compared to staff at other hotels in sri lanka and generally sri lankan people."