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"The location is everything! Island center and walking distance from the pier. My friends and I accidentally missed our ferry into the island and missed one night. Staff felt bad and allowed us a late check out instead "

"The view is breathtaking. Also, the walking around the island was amazing."

"An Unforgettable Stay – A Living Masterpiece. Absolutely breathtaking. From the moment we arrived, we were transported into what feels like a living work of art. The hand-carved wooden architecture is unlike anything I’ve ever seen — every beam, doorway, and sculpture tells a story. It’s not just accommodation; it’s an immersive experience in craftsmanship and design that left us genuinely speechless. We stayed in one of the large pool villas, and I can’t recommend it enough — it’s completely worth the upgrade. The views were stunning, the privacy unmatched, and the feeling of being in a luxurious forest sanctuary is unforgettable. Special thanks to Sarinna at check-in, who made our arrival so smooth and welcoming — her warmth set the tone for the entire stay and c,out The staff overall were outstanding, attentive without being intrusive, and genuinely kind. While the food was good, especially the fresh grill menu, it could be elevated a bit more. That said, the setting is so remarkable that food becomes a secondary concern — you’re too busy soaking in the beauty around you. There was one room service staff member who seemed consistently grumpy, but in a way it became a bit of a running joke for us — it added character to the place rather than taking anything away. From start to finish, the experience was flawless, deeply inspiring, and unlike any other. I left with a sense of awe and admiration for the incredible detail and effort put into every inch of the property. "

"Good hotel by ko PhiPhi standards"

"For a relaxing time away of everything. The taxi boat is fun. There is a good restaurant at the hotel. Staff was great."

"This is my third time at this property. Incredible service. Spectacular setting. "

"One of the best resort experiences of my life. Please ignore the negative reviews! The staff was great, the property is gorgeous, and the food was excellent...especially the Thai restaurant. I travel often and highly recommend this place!!!! "

"This hotel was really good. It’s scenic, offers many amentities, but is wuite far from town (we walked 20-30min to and fro each time). My review will primarily be about the hotel’s service though. In the first room I stayed, the AC didn’t work. We think it started working but broke some time while sleeping. My friend and I were miserable and woke up in the middle of the night. We brought our concerns to the hotel staff and they gave us a bigger and better room that also came with free breakfast. I have no regrets staying at Viking Heritage Hotel"

"My boyfriend and I stayed in this resort for 4 nights and we wish we could have stayed longer! The staff were very friendly, Sakai was so sweet to us, and took us out snorkling and we met another couple because of him. The resort is right on the beach and after going to the main town I have to say that the beachfront at this resort is the nicest that I saw on the island. The sunsets were incredible, the water warm, and no trash. There were beach chairs to use, an outdoor resturant right in the sand (with covered seats as well). The drinks were very reasonably priced and yummy! Evey dish we had was amazing especially the spring rolls. You have to understand that this resort is on a part of the island mostly acessable by boat. My boyfriend found a trail to walk into town (about 25 minute walk), so we used that most days. I didn't mind this at all because we still could get to town by this trail or boat if we wanted, but because it was away from the main town it was very relaxing, no noise, and clean!! The property needed maybe a little maintenince, but with the humidity and sea air, a little paint peeling didn't bother us at all. The AC was very nice in the rooms and this place had everything we wanted. The massage place and beach equipment rental shack was also nice and convieneint. They had shuttles as well since the property is very hilly, but we walked most of the time. If we come back to Phi Phi, we will definately stay here!! "