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"The most important asset to this hotel is its staff. Every single one we met was friendly and more than helpful - especially the gentleman on the reception desk upon arrival and the gentleman manning the restaurant at breakfast. Spotlessly clean room with tea/coffee making facilities and biscuits. Parking right outside the hotel and within walking distance to the theatre and the shops/restaurants. Stayed here after a day in Alton towers and would not hesitate to return."

"Friendly staff. Good food and bar service. Did not use pool and gym services. What was not up to par was condition of property. Black mold and a leak in corner of lounge area. Room very strange door on bathroom and worn furnishings."