"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"Staff were excellent and friendly. Beds were super and rooms clean"

"The rooms are nice and big and very clean. The bar is really good. There’s a really nice garden too. The food is very good and value for money and the staff are excellent. I stayed here for two nights. I would definitely go back and recommend it to other people it’s also not far from the time."

"Pipe burst first night, parking isn't adequate so had to park in the road. Breakfast was really good, servers at breakfast were amazing "

"Good business trip"

"Fantastic stay. Lovely room. Free parking and £10 for our dog to stay ( 2 night stay) food was lovely and we could take our dog with us. The staff were fab made a fuss over our dog and nothing was too much trouble for us or her. Opposite, there is a field that you can take your dog for a walk. Thank you for a lovely stay. We will definitely be back. "

"Very disappointed on first view as it didn't match up to the picture on the website. We were surprised to see major outside work which began at six am each morning.Our bedrooms were in a separate building adjacent to the hotel. The facilities in the bedroom were adequate for two people but there was insufficient tea/milk also only one hand towel and water glass. One positive was we were very near to the theatre which was our main reason for visiting Stratford upon Avon. Otherwise our stay at...