"the hotel was great! Very clean, everyone was very helpful and super kind. The ice machine was out of service on our floor, I went to the lobby to get ice and I had barely exited the elevator when the bellmen sees me with ice bucket and kindly extended his hand and said let me get that for you. I had not even uttered a word. Granted perhaps that was obvious, but that small act was a very kind and made me stop to notice how great all the staff was. My husband has approached the front desk for suggestions on good seafood restaurants and the front desk team spoke to him as a friend, no someone they have to talk to. The staff really makes this place shine! Thank you for making our trip memorable!"