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"I did NOT want to leave…. Thats all I’ll say. "

"The Policy from Expedia and front desk didn’t match. Front desk didn’t explain to me check out time and breakfast that was free. Only certain items were free for breakfast so they charge me. I went based off what I saw on Expedia when I booked check out time was at noon (12) and free breakfast. Front desk lady was very annoyed. She brought another girl that try to explain to me in a polite way but was also annoyed and overwhelmed. They kept messaging me on WhatsApp saying I didn’t pay for my room when I did pay for my stay online when I booked though Expedia. There was many pros and cons for my stay but will not stay here again due to staff not being understanding. "

"Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. "

"It was such amazing stay. We will come back very soon and as often as we will be able to do it. Thank you Patrick, Nshuti, Angelic, the Chef and all the staff in general. We need to buy now a 4 x 4 car especially for our upcoming stays at Palega Beach Inn !! "

"The staff are wonderful, both kind and efficient. The reception were helpful and made one feel so welcome on arrival. Getting there at night can be tricky as google maps is wrong while there are few signposts showing the way. The setting is fantastic and what a tranquil and relaxing place! Great place to see Nyungwe forest from."

"This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!"

"Tranquil and beautiful setting, lovely escape! Jojo was wonderful in letting us know about everything when we arrived and helping us organize a boat trip - accommodated late check out also. Would definitely stay again if in the area "

"Staff members were friendly "

"Wonderful place! Would recommend to others"