"Great family stay during the Sapporo Snow Festival. Staff was friendly and very helpful with any requests. Great selection of complimentary teas and toiletries for guests located in the lobby area. Would definitely recommend! "

"Absolutely "

"직원분들이 친절하셨고,호텔의 위치도 아주 좋았습니다. 다만 청소를 깨끗하게 안 하시는 듯 했습니다. "

"居心地が良かったです。"

"직원이 친절했습니다"

"Loved it! Great property and wonderful onsen and breakfast"

"Staff were very helpful, good location to the station and the snow festival and the room was clean andridy"

"10/10 for the onsen alone; clean, beautifully-designed room; quick walk to busier areas of the city and the underground walkway."