"I had a very disappointing experience during my recent stay. When I checked in, I was told that I had an account from previous visits and would receive a free night stay, but at checkout I was charged a completely different price than what was originally quoted. In addition, there were several maintenance issues in my room. The water pressure in the shower was very poor, and the showerhead was not working when I first arrived. I had to contact the service desk and wait for it to be replaced...