"My close friends father unexpectedly passed away and this resort did not attempt to help me in any way. Even a credit, where I have stayed on multiple occasions where it has changed ownership multiple times but nothing. Not happy."

"Custodial (room) service was horrible!!! We spent the first night, we went out the next day only to come back to beds made, trash NOT emptied, wine glasses still filled with last night soda, 2 fresh towels so we couldn’t take extra showers, and no hot water in the evening. In the morning I complained to the front counter staff, she said she would tell the manager and assured me it would be corrected. Come back late that evening to only the beds made, everything else STILL the SAME, trash not...