"Terrible front desk staff. Laundry facilities don’t work. When you tell them it’s hard for you to take stairs, they make sure you have to take the most stairs to get to your room. Pack light! Those stairs are no joke, especially with liggage"

"I asked for towels 2nd day. We never got any towels. Left dirty towels in bathroom."

"The floor in our room was pretty dirty. Got black feet from walking on it. Beds were super comfortable. Front desk was super helpful. "