"Presented as a charming country hotel, the Criterion- the Cri, has significant pros & cons. My goal is to provide realistic expectations; if you seek a basic comfortable stay - this is NOT your place. If you want boisterous pub atmosphere, this is your place. Overall; pleasant staff, standard pub fare, awful overnight experiences. Management’s priority is the pub patrons - we applaud them for taking this responsibility seriously. However, we chose this location for its represented charm & proximity to the Warwick Train Station for our steam train trip between Warwick & Stanthorpe. As frequent road trippers, we’ve stayed in many small town pub hotels in NSW, QLD, & VIC. We understand & typically enjoy our stays & their unique histories. That noted, it’s evident that the Cri’s pub is where they invest time/money, not lodging. Only basic rooms were available & here’s my honest assessment: guestrooms/halls have peeling wall paint/paper (our room had a hole punched in the wall); roof has many leaks & carpets sorely need replacing; sink had no hot water & barely a trickle of cold; no heat source but extra blankets available; sheets clean & beds reasonably comfortable if you can sleep through the noise. The rear courtyard was ridiculously loud. I used Loop earplugs & they didn’t help. Patrons are either unaware or don’t care that there are guests sleeping. Courtyard cleanup begins promptly at 0700 with a leaf blower. Manager was responsive when made aware but we won’t stay again."
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