"The hotel it's self is amazing clean & in such a good place ideal to get to terminal 2 & within walking distance. The staff at the hotel however was a whole different experience!!! My sister arrived before me checked in wasn't told what floor room etc & was basically bullied into booking breakfast at a cheaper rate but had to book it there & then. As my train was slightly delayed she ordered food for us. When I arrived the woman checked me in & didn't bother to tell me the floor etc. My sister...

"Not impressed with stay, inflated prices, shabby, no amenities as such. Only one pillow Noisy"

"The history, size and decor of the rooms were outstanding"

"Lovely quirky cool hotel. All felt nice and new. Coffee machines on each floor was a nice touch. Decent breakfast also, would recommend :)"

"No fridge in room but apart from that was perfect for an airport hotel"

"Was clean but very dated dull and drab furnishing, windows need net curtains or similar in the rooms that over look canal,436, as rooms opposite can see directly into your room if you don’t have curtains drawn which makes the room dark and the need for lights is not ideal, bathroom very old sanitary ware, toilet didn’t flush very well and took for ever to refill, cracked floor tiles, poor soap dispenser, really needs an update, overpriced. Hot breakfast was ok , no fresh fruit poor selection...

"Great central location , ideal for 1 night. Rooms clean, bed comfy, minimal noise from outside, but a guys voice inside carried easily ( but never heard anyone else , doors shutting etc.) Felt secure key card needed for door entry and for lift's. Public transport to coop live and Etihad great. About 45 mins walk back ok ( providing it’s not raining. Ultimately depends on what price you pay, we had a good deal and if the price is right would definitely stay again."

"We were very impressed with the overall hotel, the staff and the architecture. The food was really good for lunch and dinner. For lunch, we sat at the bar and was served by Kaitlyn, who was very polite, helpful and professional. All your staff was very polite and helpful, but Kaitlyn was particularly good at it. Next time we’re in Liverpool will be sure to stay at this hotel, without fail!"