"The hotel has just been remodeled and everything was clean and new. The breakfast buffet was good, with a number of options. Elsa at the front desk was great! She helped us get checked in early because of a business function that we'd be attending. And then made sure that we had parking in the underground parking lot. She was friendly, professional, and happy. Next time we're going to the Tacoma Dome, we'll stay at this hotel."

"We stayed at this hotel during our trip to Seattle to retrieve our deceased son's remains and pack up his things. The staff was very sensitive to our situation and helped us recover payment on nights we did not wind up staying at the hotel."

"Our stay was very comfortable. King size beds here are perfect. The “queen” size room is more of a full size bed. We stayed a total of 3 nights and 4 days. I placed the “pick up room” place card on door but room was not cleaned. Thankfully the front staff was kind enough to grab us fresh towels and extra blankets :) Also, breakfast is a hit or miss type of thing. First day it was amazing! Second day was disappointing. "

"Room carpet was dirty and sticky. They still put us in a pet room even though we dont have pets. Breakfast wasnt even worth waking up for. Will never stay at a best western again if this is the standard "