"Very friendly and helpful staff. The room is quite dated. Great location and our room had a great view."

"Bit disappointing to be honest. Booked via Expedia specifically for a sauna/pool and then found out despite being listed as a hotel with pool in the filters it's a prebooking required and hefty extra fee..! The lady was lovely and apologetic so no issue there but I wouldn't have paid for this hotel marketed as having a pool, sauna and lovely rooms (the photo on the website of my room does not reflect the room I'm in). Not only that but my room is sandwiched between the lift and further rooms, a...

"Easy check in. Helpful staff"

"Great stay, staff are lovely from reception staff to the lovely lady at breakfast! They made the stay to be honest!!!"

"We stayed at this hotel twice during our trip because it had been recommended by a Bristol local. When we later described our first room to them, they were horrified and apologized for suggesting it. Our first stay started with what I can only describe as the hotel's version of a welcome drink: a full beer left behind by the previous guest. Not an empty bottle hidden somewhere—a full beer sitting in the room when we arrived. The window sill was filthy, the view consisted of rooftop...

"Exactly what I needed."

"Location"

"Staff very polite and helpful, however the lifts in the resorts were really bad, very slow and not enough lifts for the number of rooms, sometimes i had to wait well over 5 mins to get into the lift, my room was on the 8th floor do could not really use the stairs"