Search Aparthotels in Kelso

"Unfortunately, the check-in at this hotel was one of the worst I’ve experienced. Firstly, they do not accept American Express, which was inconvenient and not clearly stated in advance. The receptionist then struggled to process my alternative card, insisting it didn’t work. I politely asked her to try again and of course, the card worked perfectly the third time, confirming it was a user error on her part. What made the situation worse was her lack of apology or acknowledgment of the mistake. Instead, her attitude was dismissive and unnecessarily rude. She did not appear to have the experience or professionalism required for a front-facing role, which set a poor tone for the stay."

"This will instantly become our go to Hotel fir 2/3 night stays! AWESOME "

"Excellent quiet countryside retreat with friendly helpful staff and good facilities. "

"Staff were brilliant polite friendly and went out of their way, food was very good and the glamping pods are fully equipped for all of your needs"

"I stáyed at the Schloss Roxburghe with my boyfriend as a surprise for his 40th birthday. What can i say? For beginners, from the moment you drive through the gates and jead towards the Schloss, your breath is taken away, set in beautiful surroundings, the Schloss Roxburghe looks like something from a story book! Check in was fast and easy and we were shown around so we knew whete everthing was. I booked thr kimg suite and.it.was beautiful, very spacious and comfortable and my partner.was.surprised witha lovely hand written card and a birthday message.with cake waiting in our room for him. The spa is something dreams are made of, we made use of it on the day or arrival and the morning after at 7am, the weather was beautiful so a swim in their infinity pool was the perfect way to begin our day. Breakfast was bountiful, with such a large choice. They literally have everything you could possibly want. Everything was fresh and tasted amazing. From start to finish, our trip was one to remember and we cant wait to return. Thank you Schloss Roxburghe for an amazing stay. ."

"Very luxurious and comfortable the only problem we had was the kingsize bed was 2 singles put together ànd the mattress topper did not stop thre being a distinct line down the center which was sometimes a bit uncomfortable. The breakfast gave a great choice amd was vert tasty. The pool was good but closed early 6pm itvwould hzbe been nice to enjoy the facilities "

"We had a very warm informative welcome. The room was at the back which helped it be quieter when the private parties could be loud when they were on in the function room. It looks as if some updating is happening and needs new window frames and closers. The bed was comfy. Hospitality tray was great. In the bar the staff were great. You were served quickly and they kept the bar tidy. They were very friendly. We had bar sharing plate snack which was amazing. We didn’t have breakfast as not breakfast eaters so can’t comment about that. We loved our stay and everything about the hotel."

"Light bright rooms, overlooking fields with castle & sea in the distance. Plenty of parking at front of building. Sraff extremely helpful. Breakfast was excellent, plenty of choice both cold & cooked. There is an onsite cafe adjouning hotel which was ideal. They served hot & cold dishes, variety of sandwiches, cakes, puds etc. It is open 24/7 & used by passersby on A1. Very central for trips to Bamburgh, Seahouses, Lindisfarne etc. We would definitely recommend & will be making a return jorney for sure as still lots to explore. "

"The staff were 100and 50 percent absolutely fantastic. Nothing was a problem. I had Visa trouble and they could not do enough for me."