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"The footlight in room 303 is broken. Please fix the footlight."

"Excellent service and location!"

"少し駅から離れていますがバス停が近く本数も多く不便さはないです。とにかく朝食ビュッフェには大満足です。"

"Nonsmoking room will be OK"

"I hardly slept on my 3 night stay. The pictures show it as a private room but there is no ceiling so you are technically in a cubical sharing a room with 8 other very loud people. The noise was completely unreasonable and I will never stay at this property again. The slamming of the doors, crunching wrappers, coughing at 3am made me want to leave as soon as possible. The bed and pillows are made of fake leather and blankets and towel must be rented for a daily fee. Worst place I have stayed in Japan by far. I wish I could get my money back"

"The staff was very generous in kind. The facilities are very clean. I had the ability to wash my clothes. And the breakfast in the morning was delicious. I needed to do late checkout, and I was able to do it for another hour for 1000 yen. I look forward to my return."

"This is like an express hotel with an automated check in via tablets in the lobby. At the conclusion of your check in, an agent will face time to confirm and answer any questions. They have English speaking agents for foreign travelers. The room was compact bur efficient. You use a key code to enter the building and your room. A short walk from Kokura station and the castle park, there are a lot of dining options and shopping nearby. "

"This is the nicest hotel I have ever stayed in while in Japan. Every floor has a different layout and the rooms themselves are like small houses. Everything is spacious, and ease to get around. Plus, the onsens are AMAZING. I almost fell asleep while using one. Most of the staff doesn't speak English, so either practice your Japanese or bring a translator with you. "

"Lots of comic books! Drink and food service was great!"