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"Good"

"Spacious and clean room. Staffs are nice and friendly."

"We always enjoy Rakuten when staying in Kokura. It's super simple, affordable, and has cooking amenities for longer stays. "

"As business hotel, room and bathroom are wider than others. There are free massage machines and Manga library at 5F. Quality of toilet paper is better than other business hotels. There are many restaurants and shopping centers near the hotel."

"The footlight in room 303 is broken. Please fix the footlight."

"Excellent service and location!"

"Nonsmoking room will be OK"

"I hardly slept on my 3 night stay. The pictures show it as a private room but there is no ceiling so you are technically in a cubical sharing a room with 8 other very loud people. The noise was completely unreasonable and I will never stay at this property again. The slamming of the doors, crunching wrappers, coughing at 3am made me want to leave as soon as possible. The bed and pillows are made of fake leather and blankets and towel must be rented for a daily fee. Worst place I have stayed in Japan by far. I wish I could get my money back"

"The staff was very generous in kind. The facilities are very clean. I had the ability to wash my clothes. And the breakfast in the morning was delicious. I needed to do late checkout, and I was able to do it for another hour for 1000 yen. I look forward to my return."