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"Clean, welcoming, very nice onsen experience."

"Great friendly and professional staff, very clean hotel with a great breakfast. Thank you, Tyler"

"The room is spacious and offers a beautiful view of the lake. The customer service is attentive and thoughtful. As for the meals, there is an impressive variety of dishes, most of which are delicious—especially the botan shrimp, yellowtail, and the steamed egg custard with nodoguro. In addition, the breakfast exceeded my expectations and was the best I’ve had across my past ten ryokan stays. You can tell the differences through their careful selections of food ingredients. Excellent "

"Not bad "

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"Great place to stay near the train station. The staff were nice and there are a lot of free amenities offered. It was quiet, we could not hear any street traffic. Would recommend this hotel. Only recommendation is the clothes dryers didn’t really dry. Dried for 1.5 hours and they were still wet. Maybe this is just Japanese dryers?"

"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"Excellent restaurant- awesome Sashimi. Unfortunately closed on Monday nights? Need transportation to get around. ( I took taxi kinda spendy. )The Spa has awesome natural spring water. The staff eas awesome."

"Ryokan’s kaiseki dinner was finely executed and delicious. Ryokan has a “lion “ dance show in evening for guests, a bonus. Room size was smaller than we expected but adequate. Location was okay as apart from some stores around the square, there was nothing else around the area. "