Find Hotel with a Concierge in Kasarani

"The staff was incredibly welcoming and helpful. We changed a booking for somewhere else to stay there again."

"Quick overnight between flights that went perfectly. Contacted CS prior & confirmed we needed the shuttle on arrival & there was a rep with Crowne Plaza sign directing us to shuttle. 15 minutes later we were checked in & in our room. Entire staff were lovely & personable. Morning shuttle was on time & large shuttle bus had a trailer for luggage. Great stay. Recommend for the value."

"The people are very welcoming, friendly and very helpful. The rooms are spacious, comfortable and beautifully decorated. There is access to a pol, spa and restaurant. "

"The staff and managers are very customer service oriented, especially the night manager MOSES and the Reservation Manager, Lillian. WAY TO GO!!! ASANTE SANA SANA SANA!!!"

"All good"

"This is a generally good hotel with very friendly and attentive staff. It's a hotel that has a lot of room if you're going to be meeting with someone... Great to grab a little table and have a visit. There were two issues that kept me from giving a better review. I asked repeatedly if they could fix the TV which didn't work and clear the clog in the bathroom sink, which they never did. "