"The staff throughout the hotel were exceptional. Friendly, informed and helpful. In fact, when asking for assistance to find an area of the hotel or a particular place, staff guided us themselves to the location. Very kind. The bar staff was equally professional. Treated us as if we were their “favorite table” in a fully-packed space. We enjoyed our stay greatly."

"The hotel was absolutely amazing! The gold experience was out of this world. Amazing. Beautiful. The floor near the bathroom was chipping up and was a little bit of an issue."