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"The location of this hotel is very central to many, many local popular food stalls. They're walking distant away. This saved us a lot of stress. Even though there's no laundry facility in this hotel, there's a laundry shop nearby. It's within 10 minutes walking distance. So you can visit the city with a small luggage. Checkin was fast and the stuff was helpful. We were offered welcome drinks while waiting. It is located in the heart of the city, and the fact that they want to maintain the heritage theme of the hotel, sound proofing may not something they can control. To workaround this, they provide free earplugs upon requests. I dont think they have ventilation fan in the bathroom. We cracked the bathroom window open, turned on the ceiling and AC to create an airflow, which ventilated the bathroom. Free Wi-Fi is provided. Signal was strong and steady. The lighting in the rooms was a little bit dim. It feels romantic and cozy. This is to keep in line with the heritage theme of the hotel, i was told by the front desk. However, this can be a little bit challenging when you shave or put on your makeup. There's no gym in the hotel, so make sure you walk a lot to burn off the calories of your food intake. There's a restaurant in the hotel. If your room is close to it, it can be somewhat noisy from the clanking of dining wares and utensils (from 6am). All and all, I think it's a pretty good 4-star hotel."

"Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean"

"I liked that it's very near to Lebuh Kimberley, where there are a lot of eateries and restaurants. It's also near to Prangin Mall, Komtar and 1st Avenue Mall"

"Good price performance! Nothing spectacular "

"Style,pool ,location. Excellent staff especially Taufiq for his help in arranging out travel to our next hotel. "

"Awesome hotel"

"Renovation in progress...keep it up"

"Comfortable "

"Pleasant stay. Buffet breakfast good value with many western & Asian choices. Staff very welcoming. Location was not ideal for restaurants, but plenty of local food offerings if that is suitable for you."