"I have stayed at this hotel in the past and have had mixed experiences, mostly because the service seems inconsistent from visit to visit. For that reason, we have generally moved our corporate stays and events to the Delta on Victoria Street. This stay was the worst so far. Before arriving, I called to ask whether the pool facility was open and was told that it was. When I arrived, the pool itself was open, but the large plunge pool/hot tub area was fenced off and not working. That was very...

"The Verdict ​Let’s start with the only positive: the staff here are fantastic. They were polite, attentive, and incredibly helpful throughout our stay. It’s genuinely a shame that such a great team is stuck working in a property this bad. ​This place is terrible and does not live up to the Sandman brand in any way. Northland Properties should be embarrassed to have their name on this location. ​The Property & Rooms ​The entire hotel is extremely dated. It looks like what used to be the newer,...

"Our room was very noisy "