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"I paid and reserved an ocean view room and when i arrived i did not get an ocean view i had a tree and a bunch of construction. I asked to get moved and i did get moved and my view was nice don’t get me wrong but it was not the ocean view i had paid extra for."

"ハイフロアで景観は大変に良かったです　それ以外の施設、バスルーム（シャワーの故障など）高すぎる洗面台等古くまた使い勝手が悪いです 30年来このホテルを使っていますが　、いつも同じ不満です　　又、部屋の希望をXpediaにもハイアットリージェンシーにも3ヶ月以上前から何度も伝えてありましたが、全く逆向きの景観でした⤵　オーシャンビューのカテ　　　　　　　ゴリーの詳細をお伝えください　　八角形のこのホテルには必要なことです 今後も利用させていただきたいので、よろしくお願いします"

"Prepare for resort fees and other cost that may arise other than that everything was perfect would stay here again"

"Had a great stay"

"Thor"

"Enjoyed my stay at this hotel walking distance from the beach. Daily housekeeping is a plus especially with all the sand one can bring in. Outdoor pool was nice. Really enjoyed my stay at this hotel."

"clean room friendly staff"

"Will never stay here again. Too many issues. The elevators are a nightmare. Even though there are more than 5, you still end up waiting almost 5 minutes because everyone gets sent to one elevator. The balcony door is extremely hard to open. Room was noisy. You could hear every move from every neighbour. Getting your car through valet was about 15 minutes. Definitely don’t come here if you’re in a rush. Rooms only get cleaned every 2 days. No rules regarding leaving towels on sun beds so the...

"We were greeted by wonderful staff at check in. Our room had a great partial view of the ocean. Breakfast was very nice hot and cold verity, something for everyone to start the day. Great location! We picked this hotel for its location and it was perfect for walking to the beach and many other things in the area. I highly recommend this hotel."

"The hotel was ok. Very basic but not much more. The neighborhood was the kicker- surprisingly populated by many homeless people, drug activity and all that goes with it. I’m from near a big city with its own share of problems. I don’t like what I see or smell in either place, both are as depressing as all get out. I can easily think of a dozen places better( and cheaper) than a stay In Honolulu. I won’t be making that mistake again."

"Westin should do better. Nice helpful staff but food facilities need work. Food at beach/bar needs upgrade. Convenient location. Paper-thin walls result in listening to neighbors. Lunch service only on beach."