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"had a great experience staying at the Hilton Hawaiian Village! The check-in process was quick and easy, and the room was nice and reasonably priced. I was also lucky enough to get a beautiful ocean view, which made the stay even better. Overall, I really enjoyed my experience and would definitely consider staying here again."

"It was my husband and I’s 10th wedding anniversary and both are first time together in Hawai’i. We are glad that we’ve chosen to stay at Hyatt. Everything was great. All of the staff are helpful and friendly. The amenities are awesome. The size of our room is perfect and we love the ocean view!! Imagine, waking up with that kind of view and watching the sunset while eating dinner we together in the balcony. One of the best feature of the hotel for sure. Cleanliness are exceptional and the whole...

"A+"

"I liked the staff at the swell pool bar and the beach amenities! The carpet was outdated and the circulating in the hotel room was bad - my nose was stuffy every single night."

"We were very happy with our stay. We only stayed the one night. Everything was excellent."

"Staff, specifically the bell boys, were almost useless. No initiative to help. Stands around the lobby and just chit chats with one another. We were traveling with a senior citizen and an infant. Did ask to offer help but like I mentioned, if you see a traveller struggling, there’s no need to ask; just help. I just said no to the offer."

"The hotel stay was great, but we paid for a lot of fees on amenities that we should have not had to pay for because we didn't need or use them !!!"

"Lovely property overall, but the service cuts are impossible to ignore given the nightly rates and daily resort fees. The alternate-day housekeeping policy just doesn't work for a beach vacation. Sand accumulates fast on the floors, small room trash bins overflow after 24 hours, and wet towels sit around getting musty because they can't dry out in the room. There’s nothing quite like spending top dollar for a 4-star resort only to come back from the beach every day to dirty towels, full bins,...

"A surprising gem in Waikiki. No, it's not on the beach. And no, it's not a giant resort. But what we loved about it was the great location (5-8 minute walk to Waikiki Beach), friendly staff (always smiling and saying hello), and consistently clean hotel. Yes, it is an older hotel. But we didn't come to stay in Waikiki to stay inside. We greatly appreciated how the staff made us feel welcomed. From the valet, check-in, cleaning, restaurant, and maintenance everyone made our stay simply...

"I loved my stay here! The free breakfast vouchers were awesome. Location is unbeatable. Ocean view was beautiful."

"Some of the best customer service we’ve ever had. Room was gorgeous, grounds were stunning, views were amazing"