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"There was a mistake on the part of the resort about our booking. It happens. Wow!!! The staff handled this wonderfully. Gave us a significant room upgrade and did whatever it took for us to be more than satisfied. We can't recommend this property more!!! Would stay there again anytime."

"excellent"

"Location is what this place has. The room was average. The food was average. If you've never been to a real resort, I guess you could call this place a resort. Otherwise, it's a hotel at the beach, that's it."

"It’s too pricey for what it has to offer. The rooms are mediocre, food is average and overpriced. The restaurants require pre reservation months before check in."

"They need to limit beach lounge chair time as most chairs are just holding towels. The food at Rum Fire needs improving. Not having Edge of Waikiki there is a real bummer - the food was good and they had live music all afternoons. Bring back the cafe / bar and live music. Hotel room cleaners and check in were amazing as well as pool slide staff. Also, you should lower the age to 12 for the adult infinity pool so families can stay together. Mature 12 year olds (tweens) start to outgrow the kids...

"The only real issues I saw where that the elevators take a little while for them to get to you, from a lot of usage i imagine, other than that it’s a very great hotel and enjoyed my stay"

"Great location. Great staff. All 3 restaurants at the hotel are fantastic."

"El parking te lo cobran adicional no deberían"

"Probably one of the best spots on the strip, close to pretty much everything you need. Staff was friendly and very accommodating. We got a beautiful upgraded room directly facing the beach, made my daughter's birthday that much more special 💕"

"Great resort for family fun"

"It is only few steps from Waikiki beach."

"great location, nice beach, loved adult area, but its always busy and hard to find chairs."

"Staff were super kind, breakfast was decent, parking is only valet which we appreciated and the men were awesome, fast and kind, and our room was cleaned periodically. We got updated to an ocean room view and it was nice! Although we couldn’t fully see the ocean because of the other tall buildings but that is ok because we weren’t in the room most of the time. There was construction one day, it was during the day but we were so tired at that point that we wanted to sleep mid-day. Unfortunately...

"Quiet and calm and relaxing"

"Great property!"