"Check in clerk was exceptional. She checked me in quickly and professionally. But what really stood out was she got me a small cup of milk so I could take my meds. It was after hours so I really appreciated that "

"Front desk employee could be more polite when speaking to guest."

"The hotel was lovely and newly renovated. The complaint I had was there was a large group of young people/students who were hanging out in the lobby all night…literally all night. Speaking loudly in a large group, a few doors down from our room. It kept us up. I guess this hotel doesn’t have quiet hours?"