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"Thanks for another great stay. We stayed in #5831, which is a wonderful room. However, the toilet seems to have some problems. Also, the TV is blocking a magnificent view of Shanghai. I'm not sure where it could be moved to, but its current position is not great with regards to viewing the scenery. "

"Convenient "

"Good place and nice Hotel"

"Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient "

"always stay here when in shanghai - never disappointed "

"The hotel is generally clean and convenient. It is close to public transportation and there room is big. There are two problems though. 1. The hotel doesn’t offer airport shuttle as listed, even with a fee. 2. No-smoking policy is not strictly enforced. When we guest checked in, the room has an obvious smell of smoke. The staff changed our room upon request. In the next morning, the smell of smoke entered the second room too a while."

"Excellent "

"I thoroughly enjoyed my stay in this hotel. Initially I had a problem with some reno noise outside of the window. The staff helped me upgrade my room into a better room on the 15th floor. The location was really convenient. It took me 10 minutes to jump onto my train from the hotel on the day of my departure. Last but not the least, the staff were really attentive. I really appreciated the help from Tina and her team. I would recommend this hotel to travelers who is after a comfortable stay in Shanghai with great customer service and convenience of location. :) "

"Favorite hotel in Shanghai. A treat for all senses. Will be back! "