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Top Jiaxing Hotel Reviews

Alila Wuzhen, Zhejiang

Alila Wuzhen, Zhejiang

8/10 Good
"The design of the hotel is aesthetically pleasing. The room is functional. We got a loft twin room. If you like taking steps, it is a nice choice to pick. Breakfast is good. Staff are great. Special shout out to Luna (san bai 三白). While we were touring the premises and chance upon the bar, she came forward to greet us and chat with us. Knowing we just check-in, she asked and offered to show us around. She was actually busy tending to the bar, upkeeping the bar cleaniness when there is no guest. Thus, we were so glad with her initiation and delightful accepted her offer. She brought us to various part of the hotel and shared with us the services and products offered there. Our dinner choice for the evening at 似水（Si Shui）was actually attributed to her recommedation. Here, we like to also express our compliments to the tea lady and the server (with a little hunch back) for doing their job with exceptional thoughtfulness and knowledge. We felt really taken care of us at the dinner by them. improvements feedback. Power sockets are impractical. Some adaptor cannot fit in that narrow space. Bath towels are not absorbent. I would recommend some improvements at Check-in too. Never forget to note what guests has made in their requests and managed them at this stage. An overlook on this undermines the experience. We also spend some time at your swimming pool. The lady lifeguard on duty is attentive and alert. Oh... i don't patronise bar. We did that night. Is not hard to guess why."
Kah Fai Thomas 1-night trip
Posted 4 days ago
Alila Wuzhen, Zhejiang

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