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"Service was amazing. Food was good. The people were lovely. Only thing we would change was to have an outdoor pool."

"Good service, Attentive staff, excellent location right at the mall with many dining options. "

"We love the Strategic location and closeby the shopping center."

"The property was beautiful. The room had amazing view. The staff was world class. The location was perfect. I would say 10 out of 10. One of the better hotel experiences I had in a while."

"Very pleased with the service, room was immaculate Eco- friendly love it!!, please give yourself an applause for keeping the good work & service, next time we are in Jakarta definitely we will be booking back "

"Very good service and comfortable hotel, appreciated the quiet room. Convenient access to large mall and all things considered an excellent stay."

"Most likely incredible staff "

"My wife and I were impressed when we stayed at the Shangri-La in Cebu and therefore we decided to book another Shangril-La for a brief stay in Jakarta. We were not disappointed with the service being very good, all staff attentive and the hotel being to a high standard. The breakfast was again a stand-out part of the stay with a wide selection. Even though we were not travelling with children, the hotel seems very good at looking after people with kids with lots of things to keep the little ones occupied. "

"Staff are very polite and service excellence. Lsomtimes I.get pissed off when I see them get bullied by inconsiderate guest"