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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 star property
A tranquil Jakarta sanctuary offering spa relaxation and kids' activities, with convenient express check-out to streamline departures

Choose dates to view prices

The Ritz-Carlton Jakarta, Mega Kuningan, near Ambassador Mall and ITC Kuningan, offers a luxurious getaway with airport shuttle service and garden grounds. Relax at the spa or enjoy the outdoor pool with free cabanas. Guests praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is SAR 454
SAR 549 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

The Ritz-Carlton Jakarta, Mega Kuningan

  • Luxury family-friendly hotel near Lotte Shopping Avenue
  • Located close to Setiabudi One and Jakarta World Trade Center, The Ritz-Carlton Jakarta, Mega Kuningan provides an airport shuttle, a terrace, and a garden. Get out on the links at this hotel and enjoy amenities such as a driving range. Treat yourself to reflexology, a body treatment, or a facial at The Ritz-Carlton Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; the property also has a playground, dry cleaning/laundry services, and a bar. In addition to a business center and a free kid's club, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • Express check-out, express check-in, and tour/ticket assistance
    • ATM/banking services, free newspapers, and a porter/bellhop
  • Room features
  • All 318 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
    • Designer toiletries, separate tubs/showers, and hair dryers
    • LCD TVs with premium channels and DVD players
    • Wardrobes/closets, recycling, and refrigerators

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 55110, 8120107971309

We should mention

Pool access available from 6:00 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does The Ritz-Carlton Jakarta, Mega Kuningan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–9 PM.

How much does it cost to stay at The Ritz-Carlton Jakarta, Mega Kuningan?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Jakarta, Mega Kuningan on 14 Jumada II 2026 start from SAR 454, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Jakarta, Mega Kuningan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for IDR 100000 per day.

What time is check-in at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-out is at noon.

Does The Ritz-Carlton Jakarta, Mega Kuningan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 682000 per vehicle applies.

Where is The Ritz-Carlton Jakarta, Mega Kuningan located?

This family-friendly Jakarta hotel is located in the business district, within 2 mi (3 km) of Lotte Shopping Avenue, Setiabudi One, and Kota Kasablanka Mall. Jakarta World Trade Center and Pacific Place are also within 2 mi (3 km). Kuningan Station is 18 minutes by foot and Rasuna Said Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 426 out of 607 reviews
Rating 8 - Good. 117 out of 607 reviews
Rating 6 - Okay. 32 out of 607 reviews
Rating 4 - Poor. 16 out of 607 reviews
Rating 2 - Terrible. 16 out of 607 reviews

Reviews

Verified

10/10 Excellent

laode Abid zahran

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super
Stayed 1 night in Dec 2025
Verified

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Many of the guests are locals on staycations.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, clean bathroom spacious room, excellent staff, good breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly & helpful
Stayed 7 nights in Oct 2025
Verified

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean large enough and good views
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mazaharul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and facilities. Staff was excellent, kind, and very helpful. Definitely recommend the spa suite.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were spacious and clean and facilities top notch. The pool and lounge services at Level 26 were great. Staff was very friendly and food was excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

emiliani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comeback to stay again in this hotel within 3weeks Wonderful 5star hotel in Kuningan Many variants or breakfast menu in the morning like indonesian food, chinese food, indian food, some japanese food Lounge at 26th floor offer for free lunch, afternoon tea, dinner and very delicious and change everyday Room very clean and well maintained even we got classic room Staff are friendly and helpful especially for kak Salma at concierge, also pak Agus and Pak Miki at Asia Restaurant and Ibu Rohana and Pak Sahid at ClubLounge
Dinner at club lounge
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

emiliani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location at Kuningan area, Jakarta Near some shopping mall and business area Perfect facilities for 5stars hotel, big room and well maintaned, all the staffs very friendly and helpful Best breakfast at Asia Restaurant which have many kinds of food Also get access for club lounge for 5times free foods and drinks Special thanks for Kak Egy and kak Veren at reception, Kak Miki and Pak Agus at Asia Restaurant, Kak Sahid and Bu Rohana at club lounge who prepare for my take away lunch Will come back to stay here in the future
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

A very good hotel with courteous, efficient and prompt service. One of the better 5 star hotels in Jakarta
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Cidiço Masonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice views and every comfort you could want.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Vykundh

Liked: Staff & service, property conditions & facilities
Good property. Staffs were courteous and helpful. Overall it was a pleasant stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

derren

Liked: Cleanliness, staff & service, amenities
Old property in need of refurbishing but excellent customer service and great location. Highly recommended
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful but most of all, the staff is absolutely wonderful. Melanie made our check in welcoming and walked us to our room which impressed me. All the employees made us feel welcome and comfortable.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to recommend others, such a nice and safe spot
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with amazing staff

The pool plunge room is like being in vacation in the middle of the city! Great staff, super welcoming, professional and friendly. Highly recommended for a stay in Jakarta!
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Minjee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nlif you want a nice relax.....

The reputation never comes from nothing! It was an excellent escape for a great relax at Ritz Carlton Mega K7n8ngan.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Indulgement

The Mega Kuningan Ritz Carlton stands for indulgement….. spacious rooms, facilities, great staff….. the whole package gives you ultimate “guest” feeling….. will be back soon
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Nurul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Service from The Ritz Carlton Hotel Jakarta This is our first time stayed in 5 stars hotel. We stayed in this hotel from 7-9 February 2026. My husband booked the Grand Room Club. At the entrance, everyone were so welcoming. At the receptionist, Pak Azriel who were handing my check-in. I also met Mbak Melanie who i talked on the phone before, to confirm about the check-in time. They were so helpful and pleasant. We got the room at the 21th floor, plus acces in the Club Lounge at 26th floor. We got the opportunity to have 5 time meal which devided by: Afternoon Tea, Dinner, Cordials & Dessert, Lunch, and Breakfast. For breakfast, we could choose one between take in the 26th floor or Lobby at the Asian Restaurant. The Club was very excellent! The Manager, Ibu Royana Rasjid, welcomed us always whenever we visited the Club! She was very kind and so helpful! We got some compliments, that was so delightful and copious! Thanks bu! For the room, we got city view! It was amazing! Everything was so clean and clear. We didn't hear any noise even we face the city. The pool was also clean and fine! It was in 5th floor. It was like in "Bali vibes" so natural and nice. It such a very wonderful "staycation" in The Ritz-Carlton Hotel. Hope i got another chance to stay here. So i can say that this hotel is very recommended 👍👍👍
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ALBA C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great club lounge service but the swimming pool wasn't clean enough.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Jors

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A magical honeymoon at the Ritz-Carlton!

My spouse and I traveled through Indonesia for three weeks to celebrate our honeymoon. During these three weeks we slept in different types of accommodations ranging from very basic to somewhat luxurious. For our final stop before flying back to Europe we wanted to stay in something nice to recharge. So we booked the Continental Room at the Ritz-Carlton during our final stop in Jakarta. We were already super excited to stay in this hotel, because my partner and I haven’t stayed in an hotel this luxurieus before. When we arrived we found out that they upgraded us, as a honeymoon present, to the Presidential suite. This room was unlike anything we have seen before; 400m3 of floor space, high ceilings, a private jacuzzi and two sitting areas. We never considered ourselves lucky, but at that moment we felt very lucky and fortunate. However the thing that made our stay truly memorable were the amazing people and staff we met. Everyone was so cheerfull, kind and warm. We met so many great people but we wanted to call out a few. Elvan, from reception, who showed us the suite, took nice photo’s for us and was such a kind soul. Ratu, from Restaurant Asia, who took the time to talk to us, to surprise us with small gifts and made us very comfortable when we were dining there. Dewri, from the Club Lounge, who made the best cocktails for us and showed true hospitality. Riske, also from the Club Lounge, who was just very hospitable, prepared a romantic dinner for us and made sure we didn
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Matt.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, great staff, great breakfast and food in general
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Kanara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude. Beds were dirty with crumbs
Stayed 6 nights in Feb 2026