Janske Lazne Vacations from SAR2,959

Our stay at Hotel Anna was a good experience

Over all its a good hotel. Lots of staff. Property is a bit dated, but clean and oveall well kept. Breakfasts were just amazing: excellent variety ans very good quality food! They cleaned our room daily. A bed was comfortable. Here what i didn’t like: few day before my arrival I spoke to Expedia representative and asked her to help me to ensure we have two beds in the room. I actually tryed to communicate with the hotel myself for a couple of weeks beforehand, but never received any replies. The rep told me she spoke to them, and everything is confirmed. When we arrived and during the check in, i clarified once again, and was assured there are two beds in the room...and gues what...it was one kind bed and a tiny strange couch where only a small child may fit potentially. This was ridiculous, as when i went and asked at the reception, the repl was: technically there are two beds in the room. And they couldn't do anything to help. Finally, beware that a pool and saunas are NOT included in your reservation ( despite Expedia advertising it as a hotel with a pool), and costs 20 Euros per 2 hours....absolutely ridiculous.

Thank you for a lovely stay!

Room was clean, breakfast buffet was a nice add-on and the staff was helpful. We enjoyed our stay.

Lovely room which was clean and well appointed. Bathroom was very spacious. Lovely nibbles and drinks in the executive lounge. Breakfast was excellent, amazing selection for a continental breakfast and also cooked items. Very impressed and would certainly recommend.