Find all hotels by Welcom Heritage in Jammu & Kashmir Ski

"I recently stayed at Welcomhotel Katra for two nights. While the overall experience was pleasant, there were a few things that could definitely be improved. To start with, the check-in process was disappointing. Although I arrived about 60 minutes later than expected, the hotel still took another 30–35 minutes to hand over the room keys, which wasn’t a great start. The room provided was comfortable, but I was a bit let down again as I had specifically requested a room with a good view — unfortunately, that wasn’t fulfilled. However, as my stay progressed, the warmth and hospitality of the hotel staff made a real difference. I spent most of my time at the property and would still recommend this hotel primarily because of the amazing staff. Everyone was polite and helpful — so much so that if I start naming people, I’ll have to mention almost everyone! Still, I must give a special mention to Mr.Jagdev, who stood out with his humility and dedication. His service truly made a mark. The chef Mr Ankit also deserves appreciation — every meal was cooked to perfection and exactly as per our preferences. To sum it up, no hotel is perfect, and this one isn’t either. But if you’re looking for a peaceful, staff-friendly place in Katra, this is a good pick — you won’t regret it. I would just request the management to introduce more in-house activities to keep guests engaged during their stay."

"We had a great stay, the staff were lovely - very supportive. They prepared us early breakfast when we went out to cycle. Great location, beautiful garden/terrace with views over mountain. Lovely!"

"The property is 100m from station. However, my recommendation if property can arrange a pickup facility for the guest after a long journey. With luggage it was a task to walk to the hotel. When asked to arrange for a pickup, staff mentioned we don’t provide. A mini golf cart can be a good option. Think about it. "

"Norbu the hotel GM was excellent. He personally made sure that the stay was comfortable and any of our needs were addressed. In fact, while embarrassing to state in a review, we ran out of cash and he lent us Rs. 5000/= going out of the way. That was a very trusting gesture on his part. Norbu also helped us get the visitor permit from the local DM’s office which helped us move forward with our trip. Lastly, he helped arrange for a SUV for the trip from Leh to Pangong to Nubra Valley. My only feedback on the car rental was the air conditioning use. While I had explicitly requested a strong engine and a car with a working Air Conditioner (there’s a lot of trucks, dust etc. on the highway) the driver was concerned about diesel usage which led us to travel in sweltering heat when in lower parts of the journey. I wish that was not the case because it was something I had very very very explicitly asked for. Anyhow, overall it was a nice stay and trip. "

"The stay was great, the staff was very hospitable and caring. Service was great! Special kudos to Sonam!! "

"Excellent property with very accommodating staff."

"Food taste can be improved, except that everything was too good"

"Excellent service all round. Urmila served us with such a beautiful smile everyday, and everyone was so good with providing all we needed"

"Excellent hotel in Srinagar Quite atmosphere They up graded one birthday celebrating friend to a suit n decorated the room Nice polite staff Good food at good prices Good pan India breakfast Really more tourists should visit Kashmir The people are friendly n will do even better "