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The Westin Jakarta

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, rooftop bar
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Parking included
  • Spa
  • Breakfast available
The current price is SAR 420
SAR 508 total
includes taxes & fees
27 Jun - 28 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium King Room

Premium King Room | Premium bedding, down comforters, minibar, in-room safe

Premium King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Renewal Corner Room

Renewal Corner Room | Premium bedding, down comforters, minibar, in-room safe

Renewal Corner Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Queen Room

Premium Queen Room | Premium bedding, down comforters, minibar, in-room safe

Premium Queen Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Down duvet
  • 59 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin Suite

Westin Suite | Premium bedding, down comforters, minibar, in-room safe

Westin Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 166 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 270 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, minibar, in-room safe

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Lobby

PARKROYAL Serviced Suites Jakarta

Central Jakarta
  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 63 reviews
The price is SAR 429
SAR 500 total
includes taxes & fees
5 Jul - 6 Jul
PARKROYAL Serviced Suites Jakarta

About the neighborhood

Map
Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, 12940

What's nearby

  • Kuningan City Mall - 3 min walk - 0.3 km
  • Kota Kasablanka Mall - 13 min walk - 1.1 km
  • Grand Indonesia - 4 min drive - 3.9 km
  • Thamrin City Shopping Mall - 5 min drive - 4.6 km
  • Gelora Bung Karno Stadium - 5 min drive - 4.9 km

Getting around

  • Bendungan Hilir Station - 3 min drive
  • Kuningan Station - 4 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 46 min drive

Restaurants

  • ‪Henshin - ‬3 min walk
  • ‪Dim Sum King - ‬5 min walk
  • ‪Seasonal Tastes at The Westin Jakarta - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Ikan Nila Goreng Pak Ugi - ‬7 min walk

About this property

The Westin Jakarta

Luxury eco-certified hotel near Kota Kasablanka Mall
A coffee shop/cafe, a garden, and a playground are just a few of the amenities provided at The Westin Jakarta. Indulge in a hot stone massage, a body scrub, and a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Tour/ticket assistance, multilingual staff, and massage treatment rooms
Room features
All 256 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch LED TVs with premium channels
  • Refrigerators, free infant beds, and workout equipment

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian

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The price is SAR 453
SAR 549 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Secured, covered valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 248,000 for adults and IDR 124,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Alfresco Bar
  • Daily Treats
  • Henshin
  • Henshin Bar
  • Seasonal Tastes

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 363000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 248000 for adults and IDR 124000 for children
  • Airport shuttle fee: IDR 490000 per room (one-way)
  • Covered valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 363000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Westin Jakarta Hotel
Westin Jakarta
The Westin Jakarta Hotel
The Westin Jakarta Jakarta
The Westin Jakarta Hotel Jakarta

Frequently asked questions

Does The Westin Jakarta have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–7:00 PM.

Is The Westin Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Jakarta?

Self parking is free at this property.

What time is check-in at The Westin Jakarta?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at The Westin Jakarta?

Check-out is at noon.

Does The Westin Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per room applies.

Where is The Westin Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 15-minute walk of Golden Triangle and Kota Kasablanka Mall. Pasar Festival and Kuningan City Mall are also within 10 minutes. Kuningan Station is only a 4-minute walk and Rasuna Said Station is 5 minutes.

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The Westin Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 219 reviews
Rating 8 - Good. 46 out of 219 reviews
Rating 6 - Okay. 11 out of 219 reviews
Rating 4 - Poor. 3 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mehfooz Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and friendly staff. Front desk Fernandes was very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Jakarta, highly recommend. Staff were very helpful and the food was amazing
Stayed 4 nights in Aug 2022

10/10 Excellent

Roslina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in May 2024

10/10 Excellent

Peng Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite room. Excellent customer service and staffs
Stayed 2 nights in Jun 2024

10/10 Excellent

Shuet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the rooms is amazing, we can see a big part of Jakarta.
Stayed 8 nights in Jun 2022

10/10 Excellent

Samson

Well trained staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Muhmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrrived we were greeted with open arms.Mohanmad Rofiq was great, Room was beautifully. Thanks for the cake for our wedding anniversary. The restaurant staff were amazing. From Siti ,Natalia Tony and all the wonderful kitchen staff all amazing. We will definitely come again
Stayed 2 nights in Jun 2024

6/10 Okay

Thatcher

Liked: Cleanliness, property conditions & facilities, room comfort

Might not be worth it.

Rooms are beautiful and comfortable but had an odd experience when I tried to charge our dinner at Henshin (top floor restaurant/bar) to my room. Since dinner was more than my deposit they would not let me charge to my room unless I added to the deposit, essentially making me pre-pay for dinner. I have elite BonVoy status and have stayed at this hotel in the past. Big miss for management. Shameful. (And Henshin is not worth the money. Menu selection is odd, drinks were not good, and the service was shockingly bad considering how much staff they have on hand).
Stayed 1 night in Mar 2025

10/10 Excellent

PARIMALA

Liked: Cleanliness, staff & service
Great Breakfast, But Rooms Need an Update I recently stayed at The Westin Jakarta, and while my overall experience was positive, there were a few aspects that stood out for different reasons. Let me start with the highlight of my stay—the breakfast buffet. It was absolutely fantastic! There was an incredible variety of dishes, and I was thrilled to find a South Indian food selection as well. The quality of the food was excellent, and the options catered to various tastes, making breakfast one of the best parts of my experience. However, when it comes to the rooms, I found the interior to be quite outdated. Although the room was clean and comfortable, the decor felt like it belonged to an older hotel. The furnishings and overall ambiance gave off a somewhat tired feel, and I believe the rooms could benefit from a modern refresh to match the high standards of the hotel’s other offerings. While The Westin Jakarta still offers a comfortable stay, especially with its amazing breakfast, I think a room upgrade would make it an even
Stayed 1 night in Sep 2024

10/10 Excellent

Youngsup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Han Ay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Norihiko

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scam alert for those staying at Westin Jakarta

I rate the hotel’s service as being less than poor mainly because what happened at its “rooftop” bar called Henshin. On Dec 30, a friend and I went to the bar, and I ordered a 50-milliliter glass of Japanese whisky Yamasaki 12 which was priced at 1.625 million rupiah (roughly $100). Despite being on the menu, Yamasaki 12 was not available, and the person who took the order recommended another Japanese whisky brand called Hakushu. Thinking Hakushu was in a similar price range since the waiter at a Westin Hotel bar was recommending, I relented without actually checking its price with him or on the menu. You guess it right: I should have checked Hakushu’s price since I was hit with a bill totaling 4.386 million rupiah (roughly $270) at the end of the evening. My Hakushu double or 50 milliliters was 4 million rupiah plus and my friend’s share was smaller since he ordered a soft drink. When I checked out the next day, the desk’s duty manager was sympathetic, but I didn’t ask for a reimbursement since I should have checked the price of Hakushu. Henshin’s (bar’s) manager a few days later emailed me and the person apologized “if there was a shortfall regarding the service from my team.” When I explained (again) what happened with my order, the person denied it was a scam. “In Westin, we care about the value of integrity and I believe my team didn't mean to scam you but it is more on how to communicate better.” Yeah, right.
Stayed 2 nights in Dec 2024

10/10 Excellent

SANG CHEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wei Chong George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

dae seung co ltd

Stayed 2 nights in Nov 2024

8/10 Good

sungkun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Stayed 7 nights in Oct 2024

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が豊富で景色、サービスマナーも良かったです。 ありがとうございました。
Stayed 1 night in Aug 2024

10/10 Excellent

Seongho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든것이 다 좋았습니다 엘리베이터가 너무느린건 아쉬웠어요
Stayed 1 night in Jul 2024

10/10 Excellent

DAEMANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 청결
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Youngsup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

JERRYSHAWYAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

DAISUKE

Stayed 1 night in Apr 2023