Find hotels in Ixtapa - Zihuatanejo from SAR 105

"Food was good, staff friendly and helpful. Had an accident while there (no fault of resort) and they were extremely helpful, accommodating, and empathetic. They went above and beyond to make sure we got to and from hospital, and to the airport to go home for surgery. Would definitely recommend!"

"Everything was good, Hotel, food and staff. Thank You Azul Ixtapa."

"Disgusting room,terrible service in front desk and poor food choice,never again comeback a this hotel "

"Our overall experience was not great. Our first room was dirty , safe didn’t work no windows or AC. We upgraded at a cost to a better room which worked out much better. Check in was poor , no information was given to us by front end staff regarding special events, no map of the resort. Most of the staff seemed to be indifferent to requests from guests. The few bright spots was Alberto in the breakfast area without him we wouldn’t have known about special dinners or events or what the breakfast plan included. We kind of got the feeling that resort did the bare minimum just to keep the resort open. Checkout was a little bit of a challenge do to extra costs which most we’re prepaid but some were not. "

"Parking was secure off site"

"Staff is great and helpful! Nice location on the beach! Gets loud in the evenings. Lots of families...we love Emporio. "

"Buen lugar para descanso "

"Property was nice as well as the staff. Shower in the room was only room temperature and did not adjust at all with either handle. Would have liked to see a swim up bar or central location to get drinks during the day rather then going to the restaurant all the time."

"Great view from room. Lunch at beach was good. Breakfast was ok. Not a fan of dinner food. Staff was awesome. Pool and beach great. Not really much in way of activities staff at pool. I really liked the place, but just know to plan on eating dinner out for me anyway."