Find hotels in Ixtapa - Zihuatanejo from SAR 156

"The staff was friendly and obliging. Especially Hector who was so kind and courteous and spoke with us every day (except his day off) He made us feel very comfortable. And our room was always clean and neat with special effects thanks to Patricia. Loved the flower and towel "art" ! The only negative things were that one day a gentleman who was clearly a guest entered our room with his card key. I was there at the time but if I had not been there he may have been able to steal everything. This was unsettling. The desk cancelled all cards to our room and all was good but it should not have happened. When someone goes to the desk to get their card reset they should have to prove they are registered to that room! I wish we could have extended our stay by 2 days after the unrest situation of Feb 22 but they were unable to accommodate us. We found alternate accommodation for those 2 nights. "

"Hotel and staff exceeded our expectations. Can't wait to go back. One odd thing is that we bought the All Inclusive option, but they still gave us full checks/bills at every meal and closing out any bar service, showing the full amount "owing", which was disconcerting at first. This should have been explained to us upon checkin, and would have avoided confusion and frustration. Was fine in the end. We were not being charged. Despite being prime time (Feb 2026), it was not busy. Never had to "save seats" anywhere. Great service from all staff. "

"Great low key resort. We loved that it was so popular with locals. Buffet food was excellent and lots of variety. A la carte dinners were excellent."

"Nice facility with great ocean view from our room. Breakfast buffet was delicious, Make sure to try the omelette bar. "

"Everything was wonderful. Will be back!"

"It was a great week Staff and resort worked hard It was clean "

"Very good"

"Great place. Clean rooms and great food."

"Staff was exceptional right from our check in with Luis to our numerous attentive wait staff and cleaners. I would especially compliment Paulo for the amazing massage. Many folks may be hesitant about the number of steps but I assure you the views make it all worth while. Large rooms with beautiful decks and a pool & happy hour bar you will not get anywhere else! Loved it all."