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"Very friendly and helpful staff. Amazing grounds "

"Lovely hotel as part of the Kagoshima station complex. The entrance from the station is very convenient but we found it hard to find at first. We would encourage future visitors to be familiar with where they need to go after getting off the train. It's easy when you know how! The gentlemen who assisted us with our check in (Nake?) was excellent and is to be commended. "

"Very attentive staff, anything you could need is provided. Great value."

"Staff very polite & smiling all the time"

"Stop"

"My stays are always well located. We extended our stay and the larger room was much more pleasant."

"Very good view against the Sakurajima island. Exceptional location. Parking fee is 1000 yen per night and it has a pretty big parking lot near the Lawson if the covered parking lot is full. Very good breakfast for about $27 two adults and two kids."

"We had a fantastic stay here with our two year old and four month old. The baths were great and also had a sauna and cold pool, and the room was very clean and comfortable. The kaiseki dinner and breakfast were superb and there was a menu in English. Our host Sarina was wonderful. The hot sand onsen is a short walk from the hotel and was very easy to get to. We loved the small touches for the children with the kids’ yukata robe and Anpanman slippers and the manager brought our car right to the front to help us load up in the rain. A brilliant traditional Japanese inn stay that comes highly recommended from us"

"A peaceful and serene spot. Large Onsen. The sand bath was wonderful "