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"The front desk staff are consistently helpful and welcoming. Unfortunately, the service at the gym and breakfast area falls short. Staff at the breakfast café entrance, in particular, can be quite rude and tend to treat guests with unnecessary suspicion, which creates an uncomfortable experience. Additionally, the gym attendant repeatedly reminds guests not to take towels away, even when it’s necessary, for example, when stepping out briefly to the restroom while still sweating."

"rooms are too hot with no ability to cool them down, staff have no idea whats going on and very limited "

"Nobody speak one word in english"