"A clean and comfortable room which had all we needed. Parking was in a nearby multilevel carpark, a 5 min walk away. Staff were very helpful and friendly at all times."

"All round excellent overnight rest between ferry arrival and train to London."

"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a...

"The room met all my expectations, size, cleanliness, TV., and impeccable bathroom. The entire staff was extremely friendly and professional. The breakfast was superb."

"Staff was very courteous and professional! Only request was for a couple of additional pillows, which was answered promptly and accompanied by a tin of butter cookies and packets of hot chocolate, along with a handwritten note of thanks. Highly recommended!"