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"Specifically specified family of 4 for our booking and was giving a room with 1 bed. Had to pay extra for a extra single bed and the 4th person slept on the sofa. "

"Staying at this hotel was great. Beta did an amazing job at making sure my stay was enjoyable. Would visit again!"

"I was truly impressed by this property. Walk paths in an area with lots of nature and a huge beautiful lake. I got upgraded to a Lake View room in a top floor. Wonderful breakfast buffet. Quick check in and check out. Luxury hotel. "

"Spacious family room "

"Great property!"

"Unbeatable location, beautiful property. Room is very spacious with a view overlooking the city. Staff are helpful. We had a very pleasant check in with Clarence Chu at front desk. This gentleman speaks fluent Cantoneses, Mandarin, English and Spanish- impressive. Our family had 4 rooms reserved. Everyone was pleased with their room. Clarence checked in with us after we got to the room, to make sure things are going well. Just when I thought we won’t see him again. We met him again at lobby and he gave us an umbrella, reminding us it’s rain season. How thoughtful. We would stay there again and hope Clarence will still be there. Lunch at the Lobby restaurant was also delicious. Staffs are very nice and I personally like the live pianist. Very comforting. Overall a 5 stars experience. "

"You must try it yourself! I will definitely come back to stay here again."

"Perfect environment "

"Clean professional hotel with very good service."