"During a 12-day rail trip around England, this was one of eight stops along the way. I prioritized locations within short walks from a train station throughout the trip, and this property fit that plan. Room was clean. Staff were friendly. Check-In / Check-Out / Luggage Storage process was very smooth."

"Very helpful staff who provided excellent service and the room was comfortable. However the hotel patrons were rowdy and public areas like the toilets in the common area were dirty. The people in the room next to us were loudly talking into the early hours of the night which was so frustrating, so we didn't sleep well. But not the fault of the hotel. "

"Personal atento, buena ubicación. Lo único mal fue que el ascensor NO funcionaba"

"Zimmer sauber "

"I will never stay at a one of these properties again. The room was fine but the staff at reception was rude and unhelpful. It was booked prepaid with Hotels.com to which they said it was not prepaid even after showing the receipt to her. We chose to have diner there as we were tired. At least 1/3 of the tables were covered in dirty dishes. We eventually were able to flag a server down to give our order for food and drinks. Food arrived which was actually well done but never got our drinks even...

"Front of house team very lovely and helpful"

"I grabbed a pillow from the wardrobe that was in a "clean" plastic bag, the pillow was infested with bed bugs as I got bitten on my head, neck, hands and arms. My wife, who was next to me, was not bitten, so I assume it was the pillow. Pls take necessary measures to clean."

"Room was comfortable. Only one towel in a double, but they accommodated immediately. Very convenient location and parking was great."