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"We were happy with the property itself but the staff and service were appalling at best. It was made clear to us that service would finish at 9pm however we waited in a near empty bar/restaurant for 40 minutes for a drink and over an hour for an appetiser. No one moved with any purpose and left us feeling highly frustrated."

"What you see on the web is not what you get when you go there. We did not stay when we saw the condition of the place."

"The room was very clean. The staff was pleasant and welcoming. The bar staff were open to suggestions and even made a drink that they never made before based on my request. Breakfast was diverse with Jamaican and international options."

"Love the Courtleigh. Will return again and again. I’ve stayed at other properties in Kingston and none leave me all around satisfied like the Courtleigh does. Staff 10/10, special s/o to Carlos, Clive and Stetson. Food 9/10. Property 9/10."

"Room is clean, update, sir condition works perfect. Jamaican breakfast with plantain porridge. Continual breakfast is good."

"Our stay at the hotel was great!"

"Excellent food and the staff."

"The outside gate need a buzzer"

"What did you like or what was unique about the property? The property provided a place to stay, and the complimentary breakfast was a nice advertised benefit. What didn’t you like? The breakfast service took too long, which made it inconvenient. Also, although the property advertises free breakfast, the overall service could be improved. I was disappointed that an additional fee was charged for late checkout. Better service, more timely breakfast, and greater flexibility with checkout would...

"Perfect location, wonderful staff"

"Communication was good place was nice would definitely stay there again"