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"No customer service. If you need anything you have to go down get it yourself that is if they have it. To get an Iron to use you need to pay cash deposit. from the first day we arrived the bed sheets had some dirt on them I requested to change them they never did. basically you get a room but no good service no way this is a 4 star hotel."

"Perfect location for myself who was visiting Prague for 3 nights as someone that wanted a peaceful stay but close to old town. Staff were really helpful, girls at the restaurant, breakfast time and dinner time , especially were very polite and helpful. There was building work in the atrium but as the reception kindly gave me a room higher up this did not bother me. The only criticism I have is there was two different egg stations making omelettes, neither was vegetarian. Ham was being put in...

"Good"

"Nice location, 5 minutes walk to a shopping centre and subway."

"Best option to travel to Pague"

"This property did not feel like a hotel at all. The overall setup and atmosphere were more like a shelter than a hotel. There were many young teenagers hanging around the lobby area, which made the environment feel uncomfortable. The room did not have air conditioning and was not properly cleaned. The television was very small, offered only a limited number of channels, and most of them were in German. There was no hair dryer in the room and not even a proper place to hang clothes. Overall, the...

"The room was clean and tidy. The beds were really comfy. Staff were very friendly and welcoming and the check in and out was incredibly easy! It was a good location next to a shopping centre with plenty of places to eat and a supermarket in there. Public transport was nearby making it easy to get around Prague. It was walkable too but took about 30 mins to walk to the touristy areas of Prague."

"Die Zimmer waren sauber und entsprachen unseren Erwartungen. Wir hatten die etwas höhere Zimmerkategorie gebucht. Neben den besseren Zimmern zum Hinterhof war Nachmittags auch ein Snack enthalten. Das war super. Kurze Wege zum öffentlichen Nahverkehr haben den Besuch deutlich vereinfacht. Negativ waren die Parkmöglichkeiten in der Tiefgarage. Die Parkplätze waren eng, nur wenige vorhanden und extrem teuer mit 35 Euro die Nacht."

"Great location for walking or taking the transit to activities. Clean rooms that were comfortable and a fantastic buffet breakfast. The staff are lovely and helpful."

"Great location to tram stops, an older hotel but comfortable. Great breakfast included in the price. Staff very friendly and helpful."

"Zimmer ok, Personal freundlich, Frühstück recht ungesund (zu wenig Obst und Gemüse)"

"Excellent in every way!"

"Great hotel. Great experience."

"The room was clean, a little tight for 10 days , but most are. Staff was great. Breakfast everyday included was fantastic. There was a nice bar. Best feature was that it is in old town . You were only minutes to the town square and the Charles Bridge. We loved it"

"Muy bien"

"Amazing"