In the heart of Old Town Square, Wellness Hotel Step offers a tranquil retreat. Unwind with a massage at the onsite spa or get active in the gym and racquetball/squash courts. Enjoy refreshing moments by the indoor pool, take advantage of car rentals on site, and relax in style with WiFi and dry cleaning/laundry services. Previous guests rave about the helpful staff.
Located in Libeň neighborhood, Wellness Hotel Step is connected to the convention center. Prague Astronomical Clock and Charles Bridge are notable landmarks and AquaPalace is a popular area attraction. Czech National Museum and Prague Exhibition Grounds are also worth visiting. Visit our Prague travel guide
Malletova 1141, Prague, 190 00
What's nearby
O2 Arena
10 min walk - 0.8 km
Vitkov Hill
2 min drive - 1.8 km
Křižíkova Ulice
4 min drive - 2.4 km
DinoPark Prague
7 min walk - 0.6 km
Borneo Casino
17 min walk - 1.5 km
Getting around
Balabenka Stop
7 min walk
Prague-Liben Station
19 min walk
Vaclav Havel Airport (PRG)
49 min drive
Restaurants
Starbucks
14 min walk
Bageterie Boulevard
13 min walk
McDonald's
13 min walk
Fruitisimo
14 min walk
KFC
13 min walk
About this property
Wellness Hotel Step
Upscale hotel near Wenceslas Square
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Wellness Hotel Step. Treat yourself to a massage at the onsite spa. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
An indoor pool and a children's pool
Free self parking, plus valet parking (surcharge)
Buffet breakfast (surcharge), 3 indoor tennis courts, and a roundtrip airport shuttle (surcharge)
An electric car charging station, multilingual staff, and a banquet hall
Guest reviews give top marks for the helpful staff
Room features
All 198 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Covered valet parking on site (EUR 20 per night)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
A bar/lounge
A restaurant
Restaurants on site
LOBBY BAR
RESTAURANT BOHEMIA
Things to do
3 indoor tennis courts
3 outdoor tennis courts
Children's pool
Full-service spa
Gym
Indoor pool
Racquetball/squash
Sauna
Steam room
Tennis lessons
TV in common areas
Family friendly
Children's pool
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
10 meeting rooms
Conference center
Outdoors
Garden
Terrace
Full-service spa
Massage
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
2 buildings
8 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Minibar
Room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11 AM
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
Sauna
Spa
Swimming pool
Tennis courts
The following facilities are closed on Christmas Eve:
Full-service spa
Sauna
Hot tub
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 22 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
Covered valet parking fee: EUR 20 per night
Pet fee: EUR 22 per pet, per night
Service animals are exempt from fees
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.
Property is also known as
Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague
Frequently asked questions
Does Wellness Hotel Step have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–10:30 PM.
The pool is closed seasonally each year from August 28 to September 10. The pool is closed on Christmas Eve.
Is Wellness Hotel Step pet-friendly?
Yes, Wellness Hotel Step allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 22 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Wellness Hotel Step?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Wellness Hotel Step?
Check-out is at 11 AM. Late check-out is available for a fee.
Does Wellness Hotel Step provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.
Where is Wellness Hotel Step located?
Located in Libeň, this spa hotel is 0.9 mi (1.5 km) from O2 Arena and within 3 mi (5 km) of Prague Market and Czech Lawn Tennis Club. Prague City Museum and Zizkov Television Tower are also within 3 mi (5 km). Balabenka Stop is 7 minutes by foot and Ocelářská Stop is 12 minutes.
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Reviews
Wellness Hotel Step Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.2
Amenities
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 90 out of 210 reviews
10 - Excellent
90
Rating 8 - Good. 60 out of 210 reviews
8 - Good
60
Rating 6 - Okay. 42 out of 210 reviews
6 - Okay
42
Rating 4 - Poor. 8 out of 210 reviews
4 - Poor
8
Rating 2 - Terrible. 10 out of 210 reviews
2 - Terrible
10
Reviews
6/10 Okay
Jana
1 February 2026
Room was good
Staff was just there
The hotel is conjucted with wellness (sauna pool)
But I could not use it unless I pay.
So the hotel is advertise it but it’s not clear when you buy stay at the hotel
Was not clear you have to buy wellness
It should be in comfirmation from Expedia too.
Everything was excellent, with the exception of the blanket, which appeared soiled (yellow discoloration from perspiration). While the bed sheets were clean, the blanket itself was dirty. Breakfast was fabulous with many choices, probably the best we have ever had in Prague. Wellness was great, but a bit busy after 5 PM. The sauna world was excellent. We will stay again.
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
The room we initially booked through Expedia was really small for a family of three and not up to the standard of a four-star hotel. We had to pay extra to upgrade our room. Parking spaces are limited and there are still construction work in area around. The swimming pool is relatively small.
Basic business standard hotel, with very helpful and pleasant staff, great breakfast. Easy parking. This is a good no fuss hotel which is Perfect for O2 Arena events. Easy walk to tram and bus.
Not a great location for quick visits to Old Town though.
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility.
Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast!
90 min spa session was included in the room price which was a real bonus!
Great for families or those wanting a resort-style holiday but located in the middle of nowhere. We enjoyed using the pool etc. And the breakfast was amazing but as two single travellers, we didnt like the location and prefered being closer to the action.
Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Christopher
Stayed 3 nights in Aug 2023
6/10 Okay
Michael
16 May 2025
Liked: Staff & service, amenities
What liked is the 5 saunas on the property to relax after a busy day at the confernce. 15 minutes to old town by uber or can take the transit. Whatvi didnt like is how loud the train is roght beside the property. If you are a light sleeper then hotel is not for you. As they provide a set of ear plugs beside your bed.
The hotel was an absolute delight, decent links to the trams and subway within 10mins walk.
The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance.
All round a great experience and would go again on the mext trip to Prague.
Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
It was the best money saving option for me with a spa and it was way above expectations. They had a big pool, hot tub then an area with around 6 saunas. Steam rooms and even a plunge pool. 10min walk ro underground then 10mins on the train to the centre of Prague. Restaurant food/ breakfast was also great. Only slight critisism i can think of is its next to the main train line so gets quite noisy when your trying to sleep
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units.
Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Good bits:
Nice hotel with very good food and they are pet friendly
Very nice wellness centre with lots of saunas and big-ish swimming pool.
English language of staff was quite good
Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities.
Bad bits:
There was no shower gel and no hand soap in the room and no shower curtain over the bath
Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
VALERIU
Stayed 1 night in Dec 2024
4/10 Poor
Verified traveler
18 May 2024
Disliked: Staff & service
Take your own teabags!
Room was ok, a little small and a little noisy from other guests but it was clean.
Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
First, this hotel is in the suburbs of Prague. That means it is a very modern building and not subjected to old, historic restrictions in the city itself. It is a genuine 21st century hotel. Attached to it is an ample parking garage at 12 Euro a day as well as an incredible wellness area (for separate prices) that include a heated swimming pool, and a couple jacuzzis.
Additionally, there is an upstairs sauna with around 10 different types. There are huge tennis courts, squash, badmintion, golf driving range (and simulators) and bowling areas. In short, the only issue is it is open to the public and fills up quickly, especially on the weekends.
The one downside is that it is well outside the city center. There is a tram about 10 minutes walk away. So, if you have seen enough of the old, historic city, this is a great place to stay. For first or second time visitors, you may want something closer to the center.
As I have been to Prague a few times and am used to the tram system here, this place is quite good for me. This is a modern hotel and at standard prices.